Last updated: April 20, 2025

1. Data Controller Information

2. Introduction

Welcome to Vexel Playground ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website and play our games.

By accessing or using Vexel Playground, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our services.

3. Legal Basis for Processing (GDPR)

We process personal data only on the following legal bases:

  • Your explicit consent
  • Performance of a contract with you
  • Legitimate interest of the service
  • Compliance with legal obligations

4. Information We Collect

4.1 Information You Provide

We may collect information that you voluntarily provide to us when you:

  • Create an account (username, email address, password)
  • Contact us through our contact form
  • Subscribe to our newsletter
  • Participate in surveys or promotions
  • Report bugs or provide feedback

4.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

  • Browser type and version
  • Operating system
  • IP address and approximate location
  • Pages visited and time spent on each page
  • Referring website or source
  • Device information (screen size, device type)

4.3 Game Play Data

We collect data related to your gaming activity, such as:

  • Games played and duration of play sessions
  • In-game achievements and scores
  • Leaderboard rankings
  • Game preferences and settings

5. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing and maintaining our gaming platform
  • Improving and personalizing your gaming experience
  • Developing new features and content
  • Sending you updates and communications (with your consent)
  • Responding to your inquiries and support requests
  • Analyzing usage patterns to optimize our platform
  • Ensuring the security and integrity of our services
  • Complying with legal obligations

6. Data Retention Periods

We retain your personal data only for as long as necessary:

  • Account data: retained until you delete your account
  • Game activity: 24 months after last session
  • Support messages: 12 months after resolution
  • Cookies: up to 12 months

After expiry, data is securely deleted or anonymized.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on Vexel Playground. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our platform.

Types of cookies we use:

  • Essential Cookies: Required for the basic functionality of the website
  • Performance Cookies: Help us understand how visitors interact with our site
  • Functionality Cookies: Remember your preferences and settings
  • Advertising Cookies: Used to deliver relevant advertisements

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our platform.

8. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: Trusted third parties who assist us in operating our platform
  • Legal Requirements: When required by law, regulation, or legal process
  • Safety: To protect the rights, property, or safety of Vexel Playground, our users, or the public
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

10. Your User Rights (GDPR & CCPA)

You have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure of your data
  • Restrict processing
  • Data portability
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

To exercise your rights: [email protected]

11. Children's Privacy

Vexel Playground is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

12. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by Vexel Playground. We are not responsible for their privacy practices.

13. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

15. Contact Us

If you have any questions or concerns about this Privacy Policy: